We respect the privacy of all users of the Site and Services.This Privacy Policy ( "Policy" ) explains how, “Customoving,” “we,” “us,” or “our”) collect, use, share and process your information. This policy also describes other important topics relating to your privacy. 


Personal information is any information that identifies or makes an individual identifiable. Personal Information does not include data that has been effectively irreversibly anonymized or aggregated so that it can no longer enable us or others, whether in combination with other information or otherwise, to identify you.

We will only collect and use personal information that is necessary to comply with our legal obligations and to assist us to administer our business and provide you with the services you request.

. Information We Collect 

We are responsible for all personal data you provide to us (for example, your name, address, email address, phone number, date of birth, etc.), these data is in your order directory, subscribe to our current events or when you are in When you create your profile.

Certain aspects of your Personal Information will be visible on the Site to other Users. Visible information may include your name, your profile picture and your email address. All other Personal Information not described above will remain private and not publicly available on the Site or Services. For the avoidance of doubt, nothing shall prevent you from sharing Personal Information with other Registered Users.

We may also ask you for financial information for payment purposes, including, but not limited to your billing name; billing address; credit, debit, bank card or PayPal account information; or any other information that we, in our sole discretion, deem appropriate (“Payment Information”). We will not store your Payment Information on our database.  Once you provide us with your Payment Information to us, we will forward the information to our third party payment processor, who will only use your Payment Information to process your payment of the ordered products.

You can review and update your private, password protected Personal Information and Payment Information that you provide us in your user account.  Please be aware that even after your request for a change to your Personal Information is processed, we may, for a time, retain residual information about you in backup and/or archival copies in our database.  Additionally, you can also close your user account through the Site. If you close your Registered Account, we will remove your private, password protected Personal Information from our database. However, please note that in the event you delete your Registered Account, we will retain any aggregated Non-Personal Information on our database.

ⅱ. What do we use your information for

We use the information you provide to us for the specific purposes for which you provide the information, as stated at the time of collection, and as otherwise permitted by law. The information we collect from you may be used in the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website and your shopping experience (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions including executing your payments and delivering the purchased products or services requested. To administer a contest, special promotion, survey, activity or other site feature.
  • To send periodic emails. The email address you provide for order processing, may be used to send you important information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.


Customoving does not share the personal information of its users with any unaffiliated third parties for their promotional purposes. Unless release is required by law or is pertinent to judicial or government investigations or proceedings.

ⅰ.Legal Disclosure  

subpoena, search warrant or other legal process received by us, whether or not a response is required by applicable law; (ii) enforce the Agreement or to protect our rights, property and interests (or of an Affiliate); or (iii) protect the safety of members of the public and Users.

ⅱ.For the purpose of reasonable implementation or application of this article

we disclose information to companies and individuals we employ or contract with to perform functions on our behalf. Examples include, but are not limited to, hosting our web servers, analyzing data, providing marketing assistance, processing payments for the ordered products, and conducting criminal background checks of you.  These companies and individuals will only have access to your Personal Information as necessary to perform their functions, but they may not share that information with any other third party.

ⅲ. Asset Transfer Disclosures

We reserve the right to transfer or disclose your Personal Information to a successor in interest that acquires rights to that information as a result of (i) the sale of HLM; (ii) a transfer of all or substantially all of our assets; or (iii) a transfer of the Site and/or the Service.


.Definition of "Cookies"

Cookies are small text files that are placed on your mobile phone’s or computer’s hard drive by a webpage server. Cookies are used to store a visitor’s preferences and to record session information. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes.  If required by law, we will request your consent before using cookies or other tracking technologies.

ⅱ.Purpose of using cookies  

We use cookies to make our Services function properly; to provide a secure browsing experience during your use of our Services; to collect passive information about your use of our Services;  to measure how you interact with our marketing campaigns; to help us improve our Services; and to remember your preferences for your convenience.

We use the following types of cookies on our Services:

  • Strictly Necessary Cookies. These cookies are essential because they enable you to use our Services.
  • Functional Cookies.We use functional cookies to remember your choices so we can tailor our Services to provide you with enhanced features and personalizedcontent.
  • Performance or Analytic Cookies.These cookies collect passive information about how you use our Services, including webpages you visit and links you click. We use the information collected by such cookies to improve and optimize our Services.
  • Advertising or Targeting Cookies.These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same adfrom continuously reappearing,ensuring that ads are properly displayed for advertisers,and in some cases selecting advertisements that are based on your Our third-party advertising partners may use these cookies to build a profile of your interests and deliver relevant advertising on other sites.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.


We diligently make every effort to ensure that your information is secure on its servers by using industry standard security technology, such as encryption and firewalls on both our main and backup servers.

The Internet is not an absolutely secure environment. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. We strongly recommend that you use a secure method and use a complex password to help us ensure the security of your account. We also strongly advise that you neither share your password with others nor re-use passwords on our Services that you use on other sites or apps, as doing so increases the likelihood of your being the victim of a credential stuffing attack or other malicious cyber behavior.


 We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. We attach great importance to your attention to personal information, so that you have the full ability to protect your privacy and security.You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data.  

To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain.

You may send us an e-mail to to exercise your rights. We will respond to your request in a reasonable timeframe.


Our Site may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites. However, we encourage you to read the privacy policies of each website you visit prior to disclosing your personal information. 


Any personal information or image content you voluntarily disclose online in a manner that other users can view (including, but not limited to: product reviews, comments, posts on social media pages, etc.) becomes publicly available, and can be read, collected, and used by other members of this Site to send you unsolicited messages. Your membership name, email, or other information may also be displayed when you post comments or upload images throughout the Site. Customoving is not responsible for the personal information users select to disclose in these forums. 


Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected the personal data of a child under 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please immediately Contact Us if you become aware that a child under 16 has provided us with personal data.


We reserve the right to modify this privacy policy at any time. Any such changes will become effective immediately upon the posting to the Site. You will be deemed to have accepted the Agreement as amended if you continue to use the Site after any amendments are posted on the Site.


If you need to contact us regarding this Privacy Policy, we can be reached by emailing us at