Terms of Service

Welcome to Customoving.com. Before using Customoving.com ( "Company" , "we" , "us" or "our" ), its app, its other digital properties and its social media web pages (the “site”) or the service (as described in section 2 below), please read these terms of use carefully, as they describe your legal rights and obligations when you use the site and/or the service and even after this contractual agreement has been terminated.

Before using any portion of the site or service, you should also read our privacy policy, which describes our obligations regarding any personal information that you provide to us.

1、UPDATES TO TERMS OF SERVICE

 We reserve the right to modify the Terms, including the Privacy Policy, at any time, in our sole discretion. By continuing to use the Services, following such changes (regardless of whether a notice was sent by the Company), you agree to be bound by any variation made by us to this policy and/or accompanying policies/agreements including, but not limited to, the Privacy Policy. It is your responsibility to check this policy and/or accompanying policies/agreements from time to time to verify such variations.

You represent and warrant that you are at least 16 years old or visiting the Site under the supervision of a parent or guardian. Accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this Agreement. Please read this Agreement carefully before proceeding.

2、INTELLECTUAL PROPERTY AND OWNERSHIP

ⅰ. Copyright information.

All text, software, scripts, graphics, photos, sounds, music, videos, and interactive features on the website of Customoving.com (collectively, "Content"), belongs exclusively to Customoving.com or its appropriate content suppliers. You may use the Content only to the extent that we or the usage licensers authorize expressly.

ⅱ.Trademark information.

The “Customoving” trademarks, logos, service marks, icons, graphics, wordmarks, designs and logos contained therein ("Marks") displayed on this Site, are owned by Customoving.com, or our suppliers and partners. You do not have, and will not acquire, any right, title, or interest in or to any of the Marks. The Customoving Marks may not be used in connection with any product or service that is not the Company’s, in any manner that is likely to cause confusion among customers, or in any manner that discourages or discredits the Company.

ⅲ. Rights Reserved.

The Materials and Services on this Site, as well as their layout and design style , are protected by copyright, trademark, and/or other intellectual property laws. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of the Content or otherwise dispose of any of the Content in a way not permitted by Customoving.com, without Customoving.com's express prior written consent. We reserve all rights not expressly granted in and to the Content. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Services, provided by you to us are non-confidential and shall become the sole property of the Company.

You agree not to engage in the use, copying, or distribution of or create derivative works from any of the Content other than expressly permitted herein. You agree not to circumvent, disable or otherwise interfere with security-related features of the Site or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Site or the Content therein.

3、TRADE RULES

ⅰ. Prices.

 All prices are correct at the time of entering the information on to the system. If for some reason we are unable to ship your goods, the value of the items that are not shipped will be refunded to your wallet in your User Account or to the original method of payment, whichever you so select.

All prices are exclusive of delivery charges. The total cost of the order is the price of the products ordered plus the delivery charge.

Prices may change at any time, but (other than as set out above) changes shall not affect the orders for which we have sent an Order Confirmation.

About the customization process of our products: Step 1: Design the product according to your ideas, Step 2: Have a LIVE preview, Step 3: Your product will be shipped

ⅱ.Colors. We have made every effort to display, as accurately as possible, the colors of our products that appear on the Services. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

ⅲ. Shipping & Delivery. For orders with more than one item, we may split your order into several packages according to stock levels at our own discretion. We aim to deliver orders as quickly as possible. However, sometimes during busy sale periods, deliveries may take longer.

ⅳ. Title and risk of loss. All products purchased through the Site are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier. Please contact your carrier with any issues related to the delivery of the products.

ⅴ.Return of product.Since you are buying customized products, it is not possible to make secondary sales, so the return service is not supported. Unless the product has serious quality problems or defects.

We recommend that you carefully select the product size, color and check the customization page when purchasing.

4、ERRORS OR INACCURACIES

ⅰ. Pricing Errors

While we strives to provide accurate product and pricing information, pricing or typographical errors may occur. We cannot confirm the price of an item until after you place your order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

ⅱ.OTHER ERRORS OR INACCURACIES

We make every effort to ensure that all information on our site is complete and accurate. However, in some cases, some products may appear smaller or larger than their actual size in the pictures on Customoving.com. Also every computer monitor is set differently, thus colors and sizes may slightly vary, based on the computer you are using.

5、PRICING IN DIFFERENT CURRENCIES

Pricing for the products we sell is based upon figures calculated in United States dollars (USD$). Prices displayed in other currencies are converted from USD according to the most up to date conversion rates. Due to fluctuating currency values, prices displayed in non-USD denominations of currency on the Site, other than on the individual product page, may not be the most current. Areas of the Site where non-USD denominations of currency might be inaccurate include but are not limited to, promotional banners, promotional pages, and information on product category pages. The price displayed on an individual product page, regardless of currency denomination, is the current price you are liable to pay to us, excluding shipping.

We has no knowledge of and is not responsible for, any additional bank charges or exchange rate fees that are charged by the issuing bank or a third party payment provider. These fees are solely the customers' responsibility and will not be reimbursed by Customoving.

6、THIRD PARTY LINKS AND RESOURCES

Our Site and Apps may contain links to third-party sites that are not owned or controlled by us. References on our Site and Apps to any names, marks, products or services of third parties, or links to third-party sites or information, are not an endorsement, sponsorship, or recommendation of the third party or its information, products, or services.

We have no control over, assume no responsibility for, and do not endorse or verify the content, privacy policies, or practices of any third-party sites or services, including, but not limited to, any third-party social media or mobile app platform with which the Services operate or otherwise interact. The Company is not responsible for the acts or omission of any operator of any such site or platform. Your use of any such third-party site or platform is at your own risk and will be governed by such third party’s terms and policies (including its privacy policies). We make no warranties or representations about the accuracy, completeness, or timeliness of any content posted on the Site or our Apps by anyone other than us. We strongly advise you to read all third-party terms and conditions and privacy policies.

7、PRIVACY POLICY

Our Privacy Policy explains what data we collect from users of the Site and how we treat your personally identifiable information related to accessing and managing your user account and protect your privacy when you use the Site or the Service. You agree to the terms of Our Privacy Policy, as may be updated from time to time, and that is made available online. please see our Privacy Policy.

8、DISCLAIMER OF WARRANTIES

The site and service, including, without limitation, all content, software and functions made available on or accessed through or sent from the site or through the service, are provided “as-is,” “as available” And “with all faults.” To the fullest extent permissible by law and except as otherwise expressly set forth in this agreement. We and its affiliates make no representation or warranties or endorsements of any kind whatsoever (express or implied) about: (a) the site; (b) the service; (c) the intellectual property, content and software on and provided through the site and the service; (d) the functions made accessible on or accessed through the site and the service; (e) the messages and information sent from the site by users, including without limitation, registration data, content or user submissions; (f) any products or service offered via the site or hypertext links to third parties; and/or (g) security associated with the transmission of sensitive information (including registration data) through the site or the service or any linked site. We don’t warrant that the site, service or any of their respective functions or any content contained therein will be uninterrupted or error-free; that defects will be corrected; or that the sites or the servers that make them available are free of viruses or other harmful components.

9、LIMITATION OF LIABILITY 

Please read this clause carefully since it limits the liability of the company to you.

ⅰ.By using the services, you hereby acknowledge and agree that we are providing the services, including the site and apps, on an "As is", "As available" And "With all defaults" Basis, without warranty of any kind, express or implied. Without limiting the foregoing, and to the extent permitted by law, the company expressly disclaims any and all warranties and conditions of any kind including any warranty or condition of merchantability, title, accuracy, completeness, uninterrupted or error-free service, fitness for a particular purpose, quiet enjoyment, non-infringement, and any warranties arising out of course of dealing or trade usage.

ⅱ.We make no promises with respect to, and expressly disclaim all liability for: (1) products, services, information, programming, and/or anything else provided by a third party that is accessible to you through the services; or (2) the quality or conduct of any third party you encounter in connection with your use of the services.

ⅲ.You agree that to the maximum extent permitted by law, we will not be liable to you under any theory of liability. Without limiting the foregoing, you agree that, to the maximum extent permitted by law, the company and its affiliated entities will not be liable for any indirect, incidental, consequential, special, or exemplary damages, loss of profits, business interruption, reputational harm, or loss of data (even if foreseeable) arising out of or in any way connected with your use of, or inability to use, the services.

ⅳ.Your sole remedy for dissatisfaction with the services is to cease use of the services.Unless otherwise indicated expressly in these Terms, our liability regarding any product acquired on our Site shall be limited strictly to the price of purchase of said product.

Some jurisdictions do not allow limitations on implied warranties or exclusions of liability for certain types of damages. As a result, the above limitations and exclusions may not apply to you in whole or in part.

10、REVIEWS, COMMENTS AND SUBMISSIONS

Anything that you submit or post to the Site and/or provide Customoving.com, including but not limited to pictures, questions, reviews, comments, ideas, suggestions, plans, original or creative materials or other information is and will be treated as non-confidential and will automatically become the sole property of Customoving.com. 

You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes or third party claims. Customoving.com assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defense for and indemnify the Sponsor against any losses caused due to the use of the entries for any purposes.

We will own exclusive rights, and will have worldwide, perpetual, irrevocable and transferable rights including but not limited to right to use, copy, display, publish, distribute, perform, sell, lease, adapt, modify, and translate, such submissions without your acknowledgment or compensation to you. 

In addition to the rights applicable to any Submission, when you post comments or reviews to the Site or Apps, you also grant us the right to use the name that you submit with any review, comment, or other content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other content that you post on this site and that use of your reviews, comments, or other content by us will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Submissions or content. We may but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.

11、ORDER ACCEPTANCE       

We reserve the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

Customoving is not responsible for late deliveries for special occasions, such as birthdays, or other events. We encourage customers to place their order in advance to ensure there is enough time to receive their item.

All orders reported as "delivered" by shipping companies are considered delivered. We cannot be made liable for non-delivery in this case.

In accordance with Customs regulations, customers must provide valid and accurate data. All consignee names, addresses and payers' names should be valid. Certain countries request that the consignee submit their ID or passport to clear the package or for payment verification purposes. It is the customers' solely responsible for the accuracy of the data that they provide to us. Should any information be incorrect and prevent any shipment or deliveries or customs clearance, we will not hold responsible and will not offer any compensation in such cases.

12、TERMINATION AND EFFECT OF TERMINATION

This Agreement shall last until either you or the Company elect to terminate your account. In addition to any other legal or equitable remedy, we may, without prior notice, immediately revoke any or all of your rights granted hereunder. In such event, you will immediately cease all access to and use of the Site and Service. In addition, we may revoke any password(s) and/or account identification issued to you and deny you access to and use of the Site and Service. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

13、COPYRIGHT INFRINGEMENT 

As we ask others to respect our intellectual property rights, we respect the intellectual property rights of others. As such, any usage of television, motion picture, music, film festival or other names or titles have no connection to Customoving.com and are the sole property of the copyright or trademark holders. Our products are our recreations of item's.

14、USER ACCOUNT   

In order to access some features available on the Services, you will have to create an account. You will be solely responsible for all access to and use of the Services by anyone using the password and identification originally assigned to you whether or not such access to and use of this Site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. In no event shall we be liable for any loss, theft or fraudulent use of your User Account. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of the Site or App's security. Please do not use the same password for this Site or App that you use for other sites.

We may terminate your access to the Services at any time, in our sole discretion, without cause or notice, or if we believe you have breached these Terms. You may terminate your account at any time, for any reason, by following any such instructions within the Site or App, or by contacting us as described in the "Contact Us" section below.

By creating an account with us, you acknowledge that we may send you promotional or marketing emails from time to time. If you do not wish to receive those emails, please use the link provided in those emails to unsubscribe from our email list.

15、Applicable law and Legal Terms

Applicable Law

This website is controlled, operated and administered by customoving (or its licensees or agents) from its offices in Hongkong,It is not intended that customoving be bound by the laws or jurisdictions of any state, country or territory other than Hongkong.By visiting this website, you agree that the laws of Hongkong (without regard to principles of conflict of laws) will govern these Terms of Use and any type of dispute that may arise between you and customoving or any other customoving party.

Legal Terms

ⅰ. Assignment. You may not assign or transfer this Agreement (or any of your rights or obligations under this Agreement) without prior written consent. Any attempted assignment or transfer without complying with the foregoing will be void. We may freely assign or transfer this Agreement. This Agreement inures to the benefit of and is binding upon the parties and their respective legal representatives, successors, and assigns.

ⅱ.Entire Agreement; No Waiver. These Terms, together with our Privacy Policy, and any other legal notices published on the Site or Apps, shall constitute the entire agreement between you and us concerning the Services, and supersedes all prior terms, agreements, discussions and writings regarding the Services. In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

ⅲ.  Indemnification. You agree to release, indemnify, and defend the Company and any subsidiaries, affiliates, related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each from all third-party claims and costs (including reasonable attorneys’ fees) arising out of or related to: (1) your use of the Services; (2) your conduct or interactions with other users of the Services; (3) your breach of these Terms. We will notify you promptly of any such claim and will provide you (at your expense) with reasonable assistance in defending the claim. You will allow us to participate in the defense and will not settle any such claim without our prior written consent. We reserve the right, at our own expense, to assume the exclusive defense of any matter otherwise subject to indemnification by you. In that event, you will have no further obligation to defend us in that matter.

ⅳ.Interpretation. In construing or interpreting the Terms, headings are for convenience only, and not to be considered.

16、CONTACT US  

If you have any questions or comments, please contact our Customer Services at service@customoving.com